At mad11, we’re always looking out for all our users. Our Responsible Play policy is at the heart of our efforts to maintain a healthy, rewarding, and productive fantasy sports experience for you. Here’s what the #ResponsiblePlay policy covers:

1. Abiding by regulations Age and Location Limits: Age and Location Limits: *This game is applicable for users 18+ only. MAD 11 is not affiliated in any way to and claims no association, in any capacity whatsoever, with the Residents of the states of SIKKIM, ASSAM, ODISHA, TELANGANA, NAGALAND, ANDHRA PRADESH and where otherwise prohibited by law are not eligible to enter MAD11's leagues.

2. Ensuring safety and security Transaction limits: We’re committed to your financial security, which is why there’s a maximum cap of ?15,000 that you can add to your mad11 account in a single transaction.

3. Making informed decisions Alerts: For any user going through a bad run of form, we’ve set up prompts that update them about their accumulated losses in a financial year. After all, when you have all the information, you use your skills better.

4. Managing time better Timeouts: Even champions need a break sometimes. You can choose not to join all pay-to-participate contests for 1-7 days with our timeouts. During this period, you’ll be allowed to play practice contests only.

5 Withdrawals  

o    Mad11 can ask you for KYC documents to verify your address and identity stage. Withdrawals will be permitted only from accounts for which such KYC process is complete.

o We require each user to register for an account and provide KYC Documents for proof of identity (such as name, mobile number, gmail id, stage, bank detail, PAN Card). Permanent Account Number (PAN) details for tax compliance at the time of money withdrawal.

6 Recognize whether you are not playing responsibly

Do you do any of the following:

Do you spend more money and time than you intend to playing games?

Do you feel guilty or ashamed while game playing habits?

Do you try to win back your losses?

Do you miss important things in life such as family time, work, leisure activities, appointments to play games?

Do you think about your gameplay all day long?

Do you have arguments with friends or family about you playing habits?

Do you lie or steal to get money to play games?

Do you have debts or struggled financially to play games? Has playing games negatively impacted your professional life?

Do you have relationship problems like arguments, disagreements or loss of Connection with friends and family? Have you experienced an increase in stress, depression or panic attacks due to playing games? This game may be habit-forming or financially risky. Please play responsibly. For further assistance, contact us here.

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